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Tyro Health Online Payments

Take payments from your web browser

Accept card payments from your browser on any smartphone, tablet or computer, or send your patient a secure payment link via SMS or email.

Get started
Person working on laptop and entering payment details into a Tyro Health Online browser window.
No EFTPOS machine needed

Key in and charge card payments securely from your browser on any smartphone, tablet or computer.

Payment links

Send payment links to patients via email or SMS to request payment or complete a claim.

Get paid fast

Takings are settled every business day to an Australian bank account. *

Easy to get started

Create a free Tyro Health account in minutes. No subscription fee, no lock-in contract and no app required.

What is Tyro Health Online Payments?

Tyro Health Online Payments (THOP) enables you to process debit and credit card payments digitally without a physical EFTPOS machine. Simply initiate a card payment as part of an associated claim or as a standalone payment transaction.

Taking card payments has never been easier. Whether you enter your patient’s card details, send payment links or use a connected Tyro EFTPOS machine – the choice is yours! Plus, link transactions to a practice location, provider and even a patient for seamless tracking and reconciliation.

Email and SMS payment links

Don’t have access to patient card details? No problem. Send a secure payment link via SMS or email to your patient. This is a great solution for when the cardholder is not in front of you.

  • Allow your patient to securely enter card details on their device, anywhere
  • Track transaction status in Tyro Health Online
  • Copy and paste a payment link and send your preferred way
  • No additional fees to send payment links
Get started

Raise a claim and accept payment all at once

Tyro Health Online streamlines your claims and payments into one simple and fast workflow.

Step 1

Raise a claim

Enter service items and fee amounts for a claim.

Step 2

Request payment

Send a payment link to your patient to complete the claim and accept any out-of-pocket expenses.

Step 3

Accept payment

Patients follow the link to privately enter their card details or pay with Apple Pay/Google Pay.

Step 4

Transaction complete

After the transaction is completed, the patient can choose to be emailed the receipt.

Create payment holds and instalment plans

Whether you need to reserve funds on a patient’s card or split a charge over a number of weeks, or months, it’s easy with Tyro Health Online.

  • Verify payment card is valid
  • Convert a hold to a charge
  • Split large amounts over multiple transactions
  • Upcoming instalments are automatically charged
  • Request card details via payment link
Get started Read more on our Help Centre navigate_next
Accept these payment types and popular ways to pay
 

Simple and transparent pricing

There are no set-up fees, monthly fees, or lock-in contracts. You’re only charged when you accept a card payment.

Transaction fee

1.7% + 30¢

per transaction (incl. GST)

Simple and straightforward pricing for Tyro Health Online payments
  • No set-up fees
  • No subscription fees
  • No payment link fees
  • No lock-in contracts
View pricing
Transaction fee

on the Tyro Health Bundle

1.2%

per transaction (incl. GST)

Connect a Tyro EFTPOS machine for in-person payments and benefit from
  • Reduced Tyro Health Online Payments transaction fee
  • Free Medicare, DVA and WorkCover Queensland claiming in Tyro Health Online
  • More ways to get paid and raise claim
View pricing
View pricing details, including fees for Cliniko, PracSuite and Core Practice in our Help Centre.
Read more

Frequently Asked Questions

  • Are digital payments made through Tyro Health Online safe?

    Any payments made digitally through Tyro Health Online are safe and secure for both your business, and your patients, for the following reasons:

    1. All payments take place through our secure payments gateway, which utilises the highest standards of data encryption and tokenisation to secure all information during a transaction.

    2. You can request payment via our built-in SMS and email payment link capability – allowing your patients to enter their card details on their own device or use the connivence of Apple Pay or Google Pay, adding a further layer of tokenisation to their payment.

  • What are payment links?

    Payment links allow Tyro Health customers to create a link for a one-off transaction through Tyro Health Online’s payment capability. The link allows a patient to make the payment online through a simple check out experience.

  • Are there any fees to send a payment link to my patient?

    There are no fees to create and send payment links. You’re only charged our simple and transparent transaction fee for any payment accepted using Tyro Health Online Payments.

  • What payment types are available with payment links?

    Tyro Health Online payment links accepts Mastercard, Visa, and digital wallet payments via Apple Pay and Google Pay.

  • What is a MOTO payment?

    A MOTO (also known as mail order, telephone order) payment is a type of card-not-present (CNP) transaction which occur when the cardholder does not physically present the card at the time of payment or where the transactions are processed via telephone, internet, mail or mobile device and the card number is manually entered.

    Tyro Health Online Payments is an ideal solution for healthcare providers who conduct Telehealth appointments, want to follow up outstanding invoices or simply don’t want the clutter of a physical EFTPOS machine.

We’re Here to Help

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Our Australian-based support team is available Monday to Friday, 8am–6pm (Sydney time), ready to assist.

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Explore our Help Centre

Find quick answers with step-by-step guides and helpful resources at your fingertips.

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