Support
Find help with ease using our range of support resources and options at Tyro Health.
Find help with ease using our range of support resources and options at Tyro Health.
Telstra is shutting down its 3G network on 28 October 2024. If you have a Tyro CounterTop or Tyro Mobile EFTPOS machine with a 3G SIM, click the link to find out what the shutdown means and the options available for your practice.
Connect with one of our support team members using our live chat. Here you will get help quickly and easily.
Our team is available Monday to Friday, 8am to 6pm (Sydney time).
Search our library of resources and articles to quick find solutions to your questions.
Email our team at support@tyrohealth.com
Get real-time updates on our product and system performance, keeping you informed of any issues.
Tyro Help is your go-to resource for all things Tyro, with an extensive library of help articles, frequently asked questions, and troubleshooting tips to help support your business.
Get started with Tyro EFTPOS with our dedicated step-by-step set up guides for all Tyro EFTPOS machines.
General EFTPOS support is available from 7am-9pm, 7 days a week (Sydney time).
For critical issues outside these hours, simply dial our support number and select the emergency support option for 24/7 help.
Email our team at healthsupport@tyro.com
Get real-time updates on our product and system performance, keeping you informed of any issues.