When Medbill, a leading medical billing and private practice support platform, set out to create a new mobile app tailored for specialist doctors, they knew seamless integration and reliability would be critical to success.
For John Austin, Executive Director at Medbill, partnering with Tyro Health proved to be a pivotal move.
“We needed a developer-friendly claiming solution that could integrate seamlessly with our proprietary billing and compliance technology stack for specialist doctors. We’d tried other providers, but nothing came close to the flexibility and support Tyro Health offered, especially their API integration for medical claiming,” Austin said.
Speed, service, and a shared vision
For Medbill, it wasn’t just about technology, it was about having a partner who could move quickly and truly understand the needs of specialist doctors.
“What really stood out to me was their speed and service. Whether it’s technical guidance or problem-solving together, the team at Tyro Health understands both the technology and what our customers need,” Austin said.
“That partnership has helped us deploy our mobile app and web portal to market faster, with integrated payments and the kind of capability our specialist doctors really value.”
“Compared to others we’ve worked with, the service and collaboration we’ve had from Tyro Health is in a league of its own,” Austin said.
Bringing innovation to market, faster
With Tyro Health fully integrated into its AI-driven billing platform, Medbill has:
- Accelerated its go-to-market timeline
- Delivered a solution that specialist doctors love
- Provided specialist doctors with the efficiency and reliability they need
“Tyro Health isn’t just a provider, they’re a responsive, high-quality partner who shares our commitment to delivering real value,” Austin reflects.
The results: accelerating specialist innovation
For Medbill, the partnership with Tyro Health has been transformative. What began as a search for a reliable, developer-friendly claiming solution has evolved into a collaborative relationship that has helped reshape how specialist doctors manage billing and payments.
With Tyro Health, Medbill can focus on what it does best, supporting specialist doctors with smart, AI-driven tools, while continuing to innovate and deliver solutions that make healthcare simpler, faster, and more connected.