EFTPOS features

Custom Welcome Screens

Your EFTPOS machine can do more than take payments. With Custom Welcome Screen, you can easily showcase your brand, promote offers, or share messages – right where pet parents are already looking.

Boost clinic visibility

Promote your services and special offers at the moment pet parents are most engaged.

Simple set-up. Total control

Upload and manage your screen content in minutes via the Tyro Portal.

Fast payments, uninterrupted

Reliable performance keeps your clinic moving and payments flowing.

Grow retail sales and loyalty

Promote preventative care, retail products, offers, or loyalty programs.

Turn every payment into a chance to connect

Capture attention at every payment and make every interaction count.

  • Keep your branding front and centre
  • Promote seasonal campaigns and offers
  • Encourage loyalty with reminders and referrals
  • Share helpful pet health tips and clinic updates
  • Highlight relevant services at the right time
  • All without extra hardware or added cost.

Watch the Custom Welcome Screen in action

Get set up in minutes

Step 1

Log in to the Tyro Portal

Step 2

Upload your logo or promotional image

Step 3

Preview it in real time

Step 4

Publish across your clinic, site or individual terminals
Manage in the Tyro Portal

Frequently Asked Questions

  • Where can I customise my Welcome Screen?

    Login to your Tyro Merchant Portal, under “My Organisation” select “Brand & Appearance” followed by “Customise now” and follow the steps to create and apply your theme.

  • Who can customise changes on the Welcome Screen?

    Users must have at least system admin, service manager, finance manager or manager role permissions of the Merchant Portal. Refer to our Roles and Permissions article for further details.

  • Can I customise my Welcome Screen across multiple locations and sites?

    Yes. With the correct permissions or role, you can manage the welcome screen across multiple locations at the ABN, MID, Site, or terminal level.

  • Which terminals support Custom Welcome Screen?

    Custom Welcome Screen is available on all Tyro Health Pro-series terminals that are integrated with POS (Point of Sale) software.

  • Does using Custom Welcome Screen impact transaction speed?

    There is no impact to transaction speed or service uptime.

  • Is there an additional cost to use the Custom Welcome Screen feature?

    The Custom Welcome Screen feature is free of charge to all customers who have Pro-series terminals.

  • What is the recommended format for a custom theme?

    For best results, upload a JPG, SVG or PNG file, up to 2MB.

    We recommend using an image size of 720×1140 px. Photos and non-vector graphics should be 720px wide.

    If you’re uploading a logo only, use a solid background rather than a transparent one.