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Terms & Conditions

Tyro Health Bundle

These Terms and Conditions (“Terms and Conditions”) govern Bundle Pricing (as defined, below) provided by Tyro Health Pty Ltd (ABN 21 615 345 536) (“Tyro Health”), including the criteria you must satisfy to receive the Bundled Pricing (“Eligibility Criteria”), and where no alternative terms and conditions apply.

These Terms and Conditions are to be read together with the relevant Tyro Health Online – Terms and Conditions and the Tyro Electronic Payments Facility Terms and Conditions.

These Terms and Conditions are effective from 1 October 2026 and will continue until terminated by Tyro Health in its sole discretion.

 

Key Terms

Interpretation

Definitions

  • ‘Bundled Pricing’ is detailed in Part C of these Terms and Conditions.
  • ‘Connected’ means when an Eligible Terminal is linked to Your Approved Account in Tyro Health Online, including by completing (as applicable) a terminal pairing process and/or a sign-in/activation process.
  • ‘Eligible Terminal’ means the Y-series (‘Countertop’ and ‘Mobile’) and Pro Touch and Pro Key EFTPOS Machines.

A. General

  1. You will receive Bundled Pricing from Tyro Health if you satisfy the Eligibility Criteria in these Terms and Conditions.
  2. The Bundled Pricing is not available in conjunction with any other offer or promotion unless explicitly specified in the applicable Terms and Conditions.
  3. Tyro Health reserves the right to modify, cancel or revoke the Terms and Conditions at any time and for any reason.
  4. Your use of the Bundled Pricing constitutes your acceptance of these Terms and Conditions.

B. Eligibility

  1. To receive the Bundled Pricing, the following Eligibility Criteria must be met:
    • You must be an approved Tyro merchant with an active Electronic Payments Facility; and
    • You must have at least one (1) Eligible Terminal Connected to Your Approved Account at tyrohealth.medipass.io.
  2. Eligibility is assessed at the end of each billing month:
    • if you satisfy the Eligibility Criteria at the end of a billing month, you will receive the Bundled Pricing for that entire billing month and the Bundled Pricing will be shown on your next monthly invoice; and
    • if you do not satisfy the Eligibility Criteria at the end of a billing month, you will not receive the Bundled Pricing for that billing month.

    For the purposes of these Terms and Conditions, “billing month” means the monthly billing period to which your Tyro Health Online invoice relates.

  3. Once the Eligibility Criteria are met, Bundled Pricing will automatically apply after an Eligible Terminal has been Connected to Your Approved Account.
  4. Provided the Eligibility Criteria are met, the Bundled Pricing is only available once per Approved Account and is not increased or duplicated by connecting more than one Eligible Terminal.

C. Bundled Pricing

  1. Bundled Pricing will apply to all Transactions processed via Tyro Health Online at tyrohealth.medipass.io and Transactions processed via integrated software vendor systems. For clarity, Bundled Pricing applies regardless of location.
  2. If you satisfy the Eligibility Criteria, your Bundled Pricing are:
    • Tyro Health Online Paid Claims
      The fees for the claim types included within Tyro Health Online Paid Claims (outlined on our Pricing Help Centre Collection) incurred are reduced to $0.00 per claim. Excludes ECLIPSE.
    • Tyro Health Online Payments
      The transaction fees incurred are reduced to 1% of the transaction amount. This is an all-inclusive fee, including GST.
  3. The value of the Bundled Pricing is non-transferable and may not be resold or exchanged.