The latest Assignment of Benefit update: What the new timeline means for your practice
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Treating workers compensation and CTP scheme patients often means working across different funders, claim numbers, approval requirements and invoicing processes.
For busy practices, that can quickly turn into duplicated admin, manual follow-up and fragmented records. Over time, that adds up. Not only in effort, but in how long it takes to get invoices out the door and paid.
What makes this harder
Managing workers compensation and CTP invoices isn’t difficult because of any one step; the complexity comes from the combination of many. Funder requirements, claim details, approvals, submissions and reconciliation.
- Different funders have different requirements
- Invoices need the right claim, patient and provider details
- Manual processes increase the risk of missing or incorrect information
- Tracking what’s been submitted can mean jumping between inboxes, systems and notes
These challenges don’t just create extra work. They can lead to delays in submitting invoices and getting paid.
None of this is unusual, it’s how most practices operate. But there are ways to reduce this friction and simplify the process.
Making the switch to digital invoicing
More providers are moving away from manual processes and into digital invoicing workflows.
Instead of creating invoices in one place and submitting them somewhere else, digital invoicing brings more of the process into a single workflow, from entering and validating claim details through to submission and record-keeping.
Supporting multiple funders
Tyro Health Online supports digital invoicing workflows across a range of funders, including:
- icare NSW
- WorkSafe Victoria
- WorkCover Queensland
- Comcare
- QBE
For practices working across multiple funders, this creates a more consistent way to manage invoices, rather than adapting to different processes for each one.
What this looks like in practice
Across these funders, Tyro Health Online helps practices:
- Submit invoices digitally, without relying on paper or email
- Enter and validate claim details in one workflow
- Keep a clear record of submitted invoices and related claim information
- Reduce manual steps across different invoicing processes
- Reconcile payments and submissions more easily
The level of functionality can vary by insurer. The goal is consistent: make invoicing simpler, more structured, and easier to manage day to day.
Why it matters for your practice
If your practice treats workers compensation or CTP scheme patients, moving more of your invoicing into a digital workflow can have a direct impact on your day-to-day operations.
- Less time spent switching between systems
- Fewer manual steps and follow-up
- More consistent submissions
- Clearer visibility of what’s been sent
- Easier reconciliation across funders
Individually, these are small improvements. Together, they reduce the operational load of managing invoices across insurers and scheme funders, helping keep payments moving.
What providers are telling us
The value of digital invoicing is not only in moving invoices online. It is in reducing the small, repeated points of friction that can slow a practice down.
Recent NPS feedback from Tyro Health Online customers points to the same practical benefits: ease of use, faster payments, less work and clearer tracking. For Hamilton Doctors, that has translated into a simpler way to manage WorkCover invoicing.
“Anyone in General Practice will tell you chasing payments for WorkCover can be tedious and time consuming. Not with Tyro Health. The portal is fantastic. It is quick, user friendly, and accounts are uploaded in seconds. Payments are made timely and efficiently, and the remittances make reconciliation a breeze. Most accounts are settled within days, leaving us with fewer debtors.” — Hamilton Doctors
For practices managing compensable patients, that kind of visibility matters. It can give admin teams greater confidence in what has been submitted, what has been paid and what still needs attention.
Explore supported insurers
To learn more about digital invoicing for each funder, visit:
If your practice is managing invoices across multiple insurers and scheme funders, bringing more of that work into one digital workflow can make a meaningful difference to how your practice runs.
Disclaimers
Tyro Health provides this article for general information and educational purposes only. The information provided must not be relied upon as legal, tax or financial advice.
