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GapOnly® Vet Portal

GapOnly® pet insurance claiming powered by connected payments

Initiate GapOnly® claims, collect payments and manage reconciliation from a single portal.

Create a free account
Veterinarian interacting with a dog, representing the Tyro Health Vet Portal for streamlined veterinary payments and practice management.
Real-time pet insurance claiming

Submit eligible claims through GapOnly® Vet Portal, confirm the final out-of-pocket amount and request payment from your browser. *

Send payment requests

Accept payments in-clinic or send secure payment requests via SMS or email, making it easy for pet parents to pay wherever they are.

Get paid faster

Payments approved by 10pm are settled the next business day, helping your clinic keep its cash flow moving. ^

Simplify reconciliation

Access payment, settlement and remittance information in one place, making end-of-day reconciliation easier for your team.

Trusted pet insurance claiming. Connected payments.

GapOnly® helps eligible pet owners only pay the gap on approved claims. * The GapOnly® Vet Portal combines this trusted claiming experience with Tyro Health’s payments and reconciliation capabilities, creating a more connected workflow for veterinary clinics and a better experience for pet parents.

Whether you’re new to GapOnly® or looking for a simpler way to access it, the Vet Portal helps streamline everyday clinic workflows.

Move from claim to payment in one workflow

Start a GapOnly® claim, confirm the final out-of-pocket amount and request payment from the same portal. Once the claim outcome is known, you can collect the gap simply without follow-up calls or additional administration.

  • Send secure payment requests via SMS or email directly from your browser
  • Collect payments before, during or after treatment
  • Store pet owner card details securely for future visits and repeat payments
  • Accept Visa, Mastercard, Apple Pay, Google Pay and more

Faster access to your funds

When treatment is complete and payment is received, you shouldn’t have to wait longer than necessary for the funds to land in your account.

Designed to better support veterinary operating hours, the GapOnly® Vet Portal gives clinics an extended 10pm settlement cut-off so you can continue processing payments throughout the day and into the evening with confidence.

Manage claims and payments from one place

The GapOnly® Vet Portal gives your team a central place to manage payment requests, claim invoices and settlement activity, helping your team stay organised and simplify end-of-day reconciliation.

  • Real-time visibility of payment requests and status
  • Manage and filter invoices with ease
  • Access remittance data for reconciliation and settlement matching
  • Configure payment acceptance across individual clinics or practice groups

Simplify your clinic’s payments and claiming

Help more pet owners only pay the gap while reducing administration for your team. Create a GapOnly® Vet Portal account and get started.

Create GapOnly® Vet Portal account

Good to know before you get started

  • Do I need a software integration to use the GapOnly® Vet Portal?

    No. The GapOnly® Vet Portal is a secure web-based solution that doesn’t require a practice management software integration.

    You can access GapOnly® claiming and Tyro Health payments through the portal from any compatible device, making it easy for clinics of all sizes to get started.

  • When can I request payment from a pet owner?

    You can request payment during the visit or after treatment has been completed.

    For GapOnly® claims, you can only request payment for the gap once the claim outcome has been returned and the final out-of-pocket amount is known. Once the claim has been processed, you can send an SMS payment request for the correct gap amount directly from the portal.

  • Can returning pet owners save their card details?

    Yes. With the pet owner’s permission, card details can be securely stored for future visits.

    This can help make repeat payments faster and more convenient for both your team and pet parents.

  • Can the portal support multiple clinic locations?

    Yes. Payment acceptance settings can be configured at either an individual clinic level or across multiple practices within a group.

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